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Civility vs. incivility in online social interactions: an evolutionary approach

Antoci, Angelo and Delfino, Alexia and Paglieri, Fabio and Panebianco, Fabrizio and Sabatini, Fabio (2016) Civility vs. incivility in online social interactions: an evolutionary approach. PLoS One, Vol. 11 (11), e0164286. ISSN 1932-6203. Article.

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DOI: 10.1371/journal.pone.0164286

Abstract

Evidence is growing that forms of incivility–e.g. aggressive and disrespectful behaviors, harassment, hate speech and outrageous claims–are spreading in the population of social networking sites’ (SNS) users. Online social networks such as Facebook allow users to regularly interact with known and unknown others, who can behave either politely or rudely. This leads individuals not only to learn and adopt successful strategies for using the site, but also to condition their own behavior on that of others. Using a mean field approach, we define anevolutionary game framework to analyse the dynamics of civil and uncivil ways of interaction in online social networks and their consequences for collective welfare. Agents can choose to interact with others–politely or rudely–in SNS, or to opt out from online social networks to protect themselves from incivility. We find that, when the initial share of the population of polite users reaches a critical level, civility becomes generalized if its payoff increases more than that of incivility with the spreading of politeness in online interactions. Otherwise, the spreading of self-protective behaviors to cope with online incivility can lead the economyto non-socially optimal stationary states.

Item Type:Article
ID Code:11573
Status:Published
Refereed:Yes
Uncontrolled Keywords:Human, social interaction, social network, welfare
Subjects:Area 13 - Scienze economiche e statistiche > SECS-S/06 Metodi matematici dell'economia e delle scienze attuariali e finanziarie
Divisions:001 Università di Sassari > 01-a Nuovi Dipartimenti dal 2012 > Scienze economiche e aziendali
Publisher:Public Library of Science
ISSN:1932-6203
Copyright Holders:© 2016 Antoci et al.
Deposited On:11 Apr 2017 10:40

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